This is the final article focusing on AI adoption and training. Part 1 discussed the importance of AI end-user adoption and training, while Part 2 provided specific steps in developing an adoption and ...

In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

Despite the surge in enterprise AI investments, one challenge remains universally consistent: adoption. While generative AI tools are making their way into enterprise stacks, their success isn’t ...

In 2025, the adoption of artificial intelligence (AI) has gone enterprise-wide, surging to reshape industries and redefine how businesses operate. According to McKinsey, 63% of organizations report ...