Keeping a store safe and secure is necessary to ensure that employees and customers can work, conduct business and shop in a relaxed and inviting atmosphere. Creating this environment is not an easy ...

Stakeholders are individuals or organizations with an investment or other interest in a company's activities. The stakeholders for private small businesses include owners, employees, customers, ...

Safety ultimately is about what happens in the workplace. When leaders set the directive to change the culture and lead improvement throughout the organization, it becomes imperative to transfer ...

Glenda is a newly appointed call center supervisor. Agents love her. She's a master coach and motivator, so front-line employees have improved markedly under her influence. Even though Glenda knows ...