Diana Khramina is the Chief of Staff at Gorgias, a series C startup with 280+ employees, and previously a McKinsey consultant. Are you embarking on a strategic planning journey within your startup?

When preparing for 2025 and all the unknowns the future inevitably holds, a thorough strategic plan is critical to driving meaningful outcomes for any business. Effective strategic plans reflect on ...

While a significant number of companies and industries continue to consolidate business processes and services into captives or global in-house centers (GIC), analyst reports show the retail industry ...

I recently sat down with the CEO of a large corporation, who asked a peculiar question: Would I rather have a crystal ball that always showed me the future, or a chessboard that always told me the ...