Choosing your first or next field service management (FSM) software can be daunting, especially as many of these systems require a huge investment in implementation time and cost. Two of the most ...
Salesforce’s Field Service Management platform now offers a consolidated solution, providing a single, comprehensive view of operations, so public sector entities can better understand the needs, ...
SAN FRANCISCO, Aug. 3, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, announced that Salesforce has been positioned by Gartner, Inc. as a Leader in its 2020 Magic Quadrants in ...
Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today detailed the next generation of Salesforce Field Service ...
In 2016, Forrester analyst, Kate Leggett, published the following statement in a brief: “Modern field service technologies allow service technicians to become your frontline brand ambassadors every ...
In addition to generative AI capabilities for the new mobile app, Salesforce will add asset management and contractor management features to its Field Service offering. Salesforce previewed new ...
The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...
Have you ever had an engineer turn up to install something in your home and they've discovered something else should have been fixed first? Whether it's a broadband connection, solar panels or a smart ...
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