New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and ...

A couple of weeks ago Salesforce launched Agentforce 3 to provide fast time to value and help to answer ROI questions about agentic AI. As the software evolves at pace, Salesforce itself is jumping ...

Infosys Topaz™ works with Salesforce's gen AI capabilities to help enterprises navigate their agentic transformation and scale their digital workforce Leveraging Infosys Topaz, an AI-first set of ...

Toku founder and CEO Thomas Laboulle started his career with the Belgian military where he served from 2008 to 2010 as an ...

We recently published a list of 15 AI Stocks Surging on News and Analyst Ratings. In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM) stands against other AI stocks that ...

Salesforce executives at a recent press event painted a picture of an intelligent, informed virtual support agent that could dramatically alter how sales and service are conducted, signaling an ...

New product and services bundle makes it easy to get up and running quickly with Five9 and Salesforce Service Cloud Voice BYOT SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (Nasdaq: FIVN), provider of ...

Maximus, a leading employer and provider of government services, today announced the integration of Salesforce's Agentforce, the digital labor platform for augmenting teams with trusted autonomous AI ...

B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to ...

Philippine Airlines (PAL) is undergoing significant digital transformation, leveraging Salesforce’s technology to improve customer experience and empower its employees. In an interview with Computer ...

Liz Morrell is a freelance business journalist and content creator with more than 20 years writing experience, including 15 in retail and associated sectors. She is a regular contributor to ...