I was looking through the program for an upcoming cloud computing conference and noted a number of sessions devoted to negotiating contracts and service level agreements (SLAs) with cloud providers.

Keith Bates has been Chairman of the Cloud Computing Centre since its launch at the beginning of 2010. Formerly Chairman of ESG Group, he has been at the forefront of the technology industry for over ...

You’ve probably seen a hundred — or even a thousand — articles criticizing cloud computing service-level agreements (SLA). A common example in those articles is the putatively low Amazon Web Services ...

Santa Clara, Calif.-based OpSource said the new SLA is raising the bar and is a step toward mainstream cloud adoption. The launch of the SLA comes as the OpSource Cloud officially comes out of public ...

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...