In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

In today’s competitive retail environment, delivering a memorable customer experience is vital to the success of any business. Sales associates are at the frontline of customer interaction, and their ...

Remember when the store sales associate was the center of the shopping experience? Whether it was taking a shopper’s clothes to the dressing room, rummaging for different sizes, offering ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

Although e-Commerce continues to grow as a retail channel, more than half (58%) of shoppers say online shopping lacks the level of service offered in stores, particularly recommendations and guidance ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

Throw out everything you know about shopping for sneakers. Your experience is about to change dramatically if Foot Locker has anything to say about it. (Full disclosure: Foot Locker is an Axonify ...

When Sajid Mansuri, a service associate at a furniture mall in Ahmedabad, sold a computer desk to his customer, the customer wanted it home-delivered on the same day. AHMEDABAD: When Sajid Mansuri, a ...

Zebra Technologies Corporation, a digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced the findings of its 17th Annual Global Shopper Study.

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...