Total Quality Management is a formal management style premised on the notion that measurement of a finished product or project is insufficient to ensure quality. Instead, each process necessary for ...

Quality assurance, or quality control, evaluates and modifies an organization's procedures to make sure they provide the desired results. A quality assurance plan should include an organizational ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

A thoughtfully constructed QRM Master Plan translates the strategy and enables a risk-based approach. In 2009, the pharmaceutical and biopharmaceutical industry’s quality risk management (QRM) journey ...

On Friday the South Coast Air Quality Management District (SCAQMD) will take up the Air Quality Management Plan (AQMP), the regional blueprint for achieving air quality standards throughout the ...

Quality control is more than just keeping track of the number of products produced. It helps manufacturers increase productivity and improve the overall health of the company. Product quality is ...

Poor quality management can place a permanent stain on any project. To avoid this, the project manager must first determine how the client or the project sponsor defines quality--and then follow suit.

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...