As AI floods marketing with speed and scale, real competitive advantage in 2026 will come from doubling down on trust, empathy and human connection. The post In 2026, human connection becomes ...
Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...
Nearly one-third of Americans are using AI in their personal time or at work, but when it comes to financial planning advice such as creating a retirement plan or managing investment portfolios, most ...
A college education that prioritizes emotional intelligence, empathy and human connection is critical to preparing leaders of ...
AI is accelerating output, but at an emotional and relational cost. AI is finally delivering the productivity gains long promised. But something else is quietly slipping away: our connection to one ...
The world of work is being dominated by the transformative power of artificial intelligence. We see it reshaping processes, driving efficiencies, and promising new levels of productivity across every ...
For every one person who prefers interacting with AI, 4.4 prefer speaking with humans Baby-boomers are seriously anti-AI when it comes to customer service Report highlights the value of human ...
Forbes contributors publish independent expert analyses and insights. Edna is a co-founder of Boddle, a K-6 gamified learning platform. As loneliness rises and digital life accelerates, this moment ...
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