Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

We’d all like to confidently stand our ground and openly express our feelings to those around us, whether it’s to decline an invitation or stand up to a co-worker. But it doesn’t come easy. “Many ...

The COVID crisis throws into relief what happens when grief has—quite literally—nowhere to go. The evidence suggests that most people summon strengths that surpass their own expectations. Source: ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...