Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get ...
Bizcommunity.com on MSN
Why 2025 will redefine loyalty programmes with personalisation at the core
As businesses continue to foster stronger connections with their customers, 2025 will see key changes in how loyalty programs ...
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