With Lean Thinking, Jim Womack and Dan Jones ushered a true (and rare) revolution in management thinking: To deliver a superior order of performance, leaders should lead from the workplace, the “gemba ...

The term "gemba" has gone in the lean community from obscure to ubiquitous, as popular as terms like kaizen. But through the growth in its use, there has also been a growth in its misuse. How do we ...