With systems spread across clouds and data centres, AI-driven IT operations can help firms consolidate monitoring, pinpoint ...

Personalization builds loyalty. Shallow segmentation isn’t enough. Customers expect relevant experiences that reflect who they are and how they interact with your brand. AI improves retention. AI can ...

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

Nearly 2 in 5 consumers prefer pausing over canceling, “proof that control and choice keep subscribers loyal,” Recurly found.

In 2025, local business owners face a perfect storm: soaring operational costs, from rent to utilities, collide with customers’ shrinking disposable incomes amid persistent inflation. According to a ...

Building a loyal customer base is essential for any business. Not only is retaining an existing customer more cost effective than acquiring a new one, but forming authentic connections with your core ...

Businesses talk a lot about cultivating loyalty, yet when companies give the best deals to new customers, long-term customers can feel penalized for staying true to the same brands. Loyalty programs ...

Your business can't expand without customer loyalty, so it's crucial to create a smooth, efficient user experience on your ...

MOOYAH is getting to know—and better target—its high-value customers a new loyalty app. Photo: MOOYAH Burgers, Fries and Shakes. Restaurant operators have long been trying to figure out the secret ...