Q: In your June 8 column, "Carriers can turn a deaf ear when you dispute debit memos," you stated, "ARC should adopt new rules requiring carriers to provide prompt, good-faith responses to debit memo ...
A Qatar travel agent who is shackled with a massive US $6,000 debt to British Airways for an Agency Debit Memo (ADM) has called on the airline to reverse the penalty which he claims is ‘entirely ...