At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

The nursing profession today is faced with a rising demand for care for an aging Baby Boomer population while simultaneously experiencing shortages related to a lack of educators, workforce geographic ...

Each monthly installment examines an individual aspect of these crucial conversations, including building trust, responding ...

A study shows that AI enhances physician-patient communication. As one of the first health systems in the country to pilot the use of generative artificial intelligence (GenAI) to draft replies to ...

Part of providing quality care to patients with limited English proficiency is communicating with them in their own language, an AdventHealth CMO says. CMOs need to ensure that health systems and ...

Transgender people historically face several health disparities and rank lower on social determinants of health. Nurses and other healthcare providers who spend time with patients have the opportunity ...