Unlike Editors' Choice pick Adobe Connect ($55/month, 4.5 stars), which focuses on capability and scalability, Citrix GoToMeeting ($49/month or $468/year) prioritizes ease of use, with good results.

Thomas Friedman famously announced that the world is flat in his 2005 book of that name; he was writing about globalization. In Friedman’s view, VoIP, file sharing, and wireless were the “steroids” ...