Business Wire

LOOP Insurance triples customer self-service rate with Quiq’s innovative Generative AI

BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...
Reuters

From Manila to Main Street: How Jesse Rosenthal's Loop Contact Solutions Is Redefining U.S. Customer Engagement

LOS ANGELES, CA, June 4, 2025 (EZ Newswire) -- In an increasingly competitive and digital-first market, U.S. businesses are under pressure to deliver exceptional customer service without escalating ...
Business Wire

Loop Announces Support For Warranty Returns To Enable Merchants To Deliver Better Customer Experience

COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading return management platform, has announced that it has launched expanded support for Warranties. This new feature will allow merchants to create ...
Los Angeles Magazine

Loop Contact Solutions is Reimagining Customer Service in Los Angeles

Members of the editorial and news staff of the Los Angeles magazine and the Engine Vision Media Network were not involved in the creation of this content. In a city as fast-paced and diverse as Los ...
Diginomica

Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot

I've been critical of the flaws in generative AI - Large Language Models in particular. I've also blown a gasket or two on why "responsible AI" posturing by OpenAI and other "big AI" vendors is ...