ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

A review of the configuration management tool, Chef Progress. Learn about its features, pricing, and benefits. Chef (aka Progress Chef) is a configuration management tool that helps organizations ...

This substation in Newport Beach, California, includes a typical collection of smart grid equipment with settings and configuration profiles that require management. Modern substation automation ...