They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...

Con Edison told News 12 that the smart meters are meant to be more accurate and to help customers better understand their energy usage but did not address the Dash family's bill or the discrepancies ...

News 12’s Noëlle Lilley was able to help a woman in Allerton who said her energy bills were sky-high after Con Edison told her that her previous bills had been wrong. Maria Davila says in October 2023 ...