Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

SYSTEM WORKS TO GET PEOPLE THE HELP THEY NEED. REPORTER: A CALL FOR HELP. BUT INSTEAD OF HEARING, WHAT’S YOUR EMERGENCY? YOU HEAR A CALMER VOICE. SOMEONE ASKING HOW THEY CAN HELP. >> HOW CAN I HELP ...

Sarah Mitroff has worn many hats at CNET, including Senior Mobile Editor and Managing Editor of Health and Wellness. Currently, she is a freelance editor. Throughout her career, she's written about ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...