Many organizations start with grand ambitions to automate their processes and find their reality falls short of their expectations. According to McKinsey, just 55% of large organizations report ...

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

Sr. Director of Product at Aisera, Jigar brings 15+ years in enterprise AI, GenAI innovation, agentic automation and product-led growth. AI maturity isn’t about deploying AI tools or automating ...

PASADENA, Calif.--(BUSINESS WIRE)--Supplyframe today unveiled new DSI Maturity Model research revealing that global manufacturers’ average digital maturity score is just 2.9 out of 5. While slightly ...