It may sound like a well-meaning idea. But I’ve found it’s often used as a shield for leaders to avoid accountability.

If there's one thing I learned in a quarter-century of management, it's that there are ample gray areas in human behavior and that resolving employee disputes may not always have clear right-or-wrong ...

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. The CEO offers team members autonomy, trusts their judgements, ...